WHEN SHOULD I BOOK MY SITTER?
It is always a good idea to book your reservation with as much notice as possible. Booking a sitter with at least 1 week - 48 hours in advance notice is suggested. There is an additional charge ( $25 per booking) for last minute services (within 24 hours) and based on availability. For last minute request please call/text 917-720-2865
CAN I REQUEST A SPECIFIC SITTER?
It is always our preference and the preference of our sitters to work with familiar families. Please provide all of the dates and times with as much notice as possible so that the same sitter can be arranged. Unfortunately, we can not guarantee that the same sitter will always be available.
CAN A SITTER CARE FOR A SICK CHILD?
Choice Parenting must be notified when a child is sick. Additional fees apply for sick children ( $30-1 child and $35-2 kids). Sitters will not administer medicine of any kind and can not supervise a child self administering medication (unless in the event of an emergency or an epi-pen is needed). Please be upfront when booking your reservation so that we can provide the best possible care. If the sitter arrives and is unable to care for your child because an illness or special need was not specified, you will be billed for a cancelled reservation.
WHAT IF I NEED TO CHANGE THE TIME OF THE RESERVATION OR WE ARE RUNNING LATE?
All reservations must be changed or modified with at least 24 hours notice and are based on availability. With less than 24 hours notice, you will be charged from the earliest reserved time plus any incurred parking fees/ Uber expenses. All changes must be made directly with with Choice Parenting during normal business hours. After hours and last minute changes will incur additional fees.
WHAT IF I HAVE TO CANCEL A RESERVATION?
We strictly enforce a 24-hour cancellation and modification policy for all standard babysitting reservations. There is a 72-hour cancellation and modification policy for reservations with multiple babysitters, overnights, early and late starts and for holidays.
If the reservation is canceled or modified with less than the required 24 hours (or the special request 72 hours notice), then the full remaining balance of the scheduled hours will be charged to the credit card provided at the time the reservation was made to go directly to the sitter. Cancellations and modifications may only be made by speaking with Choice Parenting Sitters directly or with a timed stamped voicemail/email/text message to Choice Parenting. Cancellations and/or modifications by text, email and/or directly with the babysitter will not be honored. There are no exceptions.
CAN MY SITTER SWIM WITH MY CHILD?
Please advise us of any swimming requirements when making your reservation. All children who are not independent swimmers will need to be in floats. Sitters will not swim with your child unless authorized in writing. Ocean play/ swimming is not permitted unless parents are also present.
AN I USE MY FLEX SPEND ACCOUNTS (FSA) FOR SERVICES?
We can offer receipts for services paid directly to Choice Parenting Babysitting Connect for FSA accounts ( not sitter's babysitting fee). All payment is made by major credit card.